Return & Refund Policy

Effective Date: August 2, 2026

Thank you for shopping with CloverMadeJewelry. We want you to be completely satisfied with your purchase. Please review our Return & Refund Policy below.

Return Eligibility

We accept returns within 30 days of the delivery date.

To be eligible for a return, your item must:

• Be unused, unworn, and in its original condition.
• Be returned in its original packaging.
• Include all original tags, accessories, and proof of purchase.

Non-Returnable Items

The following items cannot be returned:

• Personalized or custom-made jewelry.
• Gift cards.
• Items marked as final sale.
• Products that have been worn, damaged, altered, or are missing original packaging.

How to Start a Return

To request a return, please contact our customer support team with your order number and reason for the return.

Email: Admin@clovermadejewelry.com

Once your return request is approved, we will provide return instructions.

Return Shipping

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

We recommend using a trackable shipping service, as CloverMadeJewelry is not responsible for returns lost during transit.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Original shipping charges are non-refundable, unless the return is due to our error or you received a defective or incorrect item.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and photos of the item so we can resolve the issue promptly.

Exchanges

We currently do not offer direct exchanges. If you would like a different item, please return the eligible item for a refund and place a new order.

Order Cancellations

Orders may be canceled before they have been processed or shipped. Once an order has shipped, it cannot be canceled and must follow the return process described above.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

Email: Admin@clovermadejewelry.com

Phone: +1 (231) 493-4107

Address:
19500 14 Mile Rd, Unit B2
Big Rapids, MI 49307
United States

Monday – Friday: 9:00 AM – 5:00 PM (EST)
Saturday & Sunday: Closed